Contact information

Kōzōn Skincare is a small-batch, handmade cosmetics company based in Boise, Idaho. Every order is packed by hand by our team.

If you have a question about an order, a product, or a return, the fastest way to reach us is by email — you'll usually hear back within 1–2 business days from Szilvia or someone on our team.

How to reach us

Email: info@kozonskincare.com

Mailing address:
Kōzōn Skincare
PO Box 1364
Boise, ID 83701
United States

Business hours: Monday–Friday, 9am–5pm Mountain Time. We don't ship on U.S. federal holidays.

Order, return, or shipping questions

For the quickest answer, include your order number in your email. Our Refund Policy and Shipping Policy cover the most common questions.

Wholesale, press, or partnership inquiries

Email info@kozonskincare.com with a brief note about what you're working on, and we'll get back to you.